IT support will never ask for passwords or authentication codes.
Here are some tips to ensure that you do not fall for such scams:
- Verify the source: Contact IT directly before clicking links or sharing info.
- Never share passwords or MFA codes: These are for your use only.
- Enable extra security features: Use biometrics, one-time passwords, or MFA wherever possible.
- Be alert for phishing: Unexpected requests for codes or passwords are likely scams.
- Report suspicious activity: Notify your IT or security team immediately if something seems off.